• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your Poly Savi 8400 Series draining battery when docked?If yes Click here to check the solution!
Locked

‎02-09-2023 12:52 PM

HP Recommended

3cx recently rolled out their version 18 update 6 which among other things has disabled the call button on the side of the headset. Calls can only be answered by on-screen action. Many users have reported issues but 3cx insists its a hardware issue/poly Hub problem and not on their end. Jabra and Poly integration is no longer an option but Universal Headset is the lone choice. Not sure what to do at this point.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.