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‎10-11-2024 03:23 PM - edited ‎10-11-2024 06:08 PM

HP Recommended
Product: T2600

Just got off the phone with HP Support, thought a machine I was looking at might be missing two Starwheels.

 

I even watched a video where a Tech installed Starwheels from a scrap part into the Second Starwheel assembly on a machine to "fix" it.

Support says that the wheels are not missing, that's just the way the machine is built, I'm attaching a picture for reference and comments are welcome, especially from @Repairatrooper

 

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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Accepted Solutions

‎10-11-2024 03:43 PM

HP Recommended

I have a T2530 in the shop right now and the last 2 sets of starwheels are not there. As these are similar models I would guess that it is likely the way it is. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎10-11-2024 03:43 PM

HP Recommended

I have a T2530 in the shop right now and the last 2 sets of starwheels are not there. As these are similar models I would guess that it is likely the way it is. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 person found this reply helpful
Was this reply helpful? Yes No
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