• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎02-04-2022 11:53 AM - last edited on ‎03-17-2022 07:00 AM by HP Administrator

HP Recommended
Product: HP Latex 335 Printer
Operating System: Microsoft Windows 10 (64-bit)

        Two weeks ago, for the second time in several months on my HP Latex 335, I got an error(26.04:10) ''ink leakage detected in cyan supply,which basically does not exist, there is no trace of any paint leak or damage to the cartridge or ink supply system. We(serviceman of HP Latex plotter) change the PIP floater & ISS sensor but did not solve the problem. I destroyed two other new cyan cartridges, but to my detriment the problem remains, I can't solve it. Also, the service support here(North Macedonia) is terribly weak, and the only service could not resolve it. In the meantime, I called the support of the surrounding countries and the authorized service providers of HP Latex plotters over the phone-online support. Please for your help &  support which I need very much to solve this problem. I just did not get a precise answer how to remove this terrible & fake error???!

Category:
1 REPLY 1

‎02-06-2022 09:38 PM

HP Recommended

If your training on this model is limited I suggest you locate an authorized technician who can attend onsite. 

 

https://support.hp.com/ca-en/service-center  this link will help you find service.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.