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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Audio Streaming on a realPresence Trio

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09-12-2017 06:48 AM
Hi all, I'm new here so apologies if this is in the wrong place.
I've been tasked with repurposing one of our polycom relpresence trios into an audio streaming device, capable of taking in the audio from the mics and sending it onwards to a webserver or API endpoint.
Ideally I'd like to use the built in ethernet/WiFi to stream audio data through to a websocket running on a web server. If this is not possible, I'd like to be able to repurpose the phone to act simply as a microphone that can be plugged into a laptop that then performs the same function, using the realpresence trio simply as a microphone device. Theres's no restrictions on network, etc, so we could use the device as a VOIP device.
I've had a look at the API documentation and I've not immediately found anything that could do this for me, so Iw as wondering if this community could me here!
Thanks in advance for any help
Tom
09-12-2017 07:17 AM
Hello Tom,
welcome to the Polycom Community.
Not sure we officially support this but the Trio can be set into 3 modes:
- Generic
- Skype for Business
- Skype USB Optimized
In the 3rd mode it is a simple microphone and speaker utilized with a USB connection.
If you have an official use case for this simply contact a Polycom Sales Engineer to work on a feature request.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN