Re: Background image - Polycom IP321 - HP Support Community

Anonymous · ‎10-30-2011

Hi,
The IP321 and 331 phones do not have a menu option to specify a screen background. Is it possible to specify through the config file for these models?

We have selected a custom image on our 650 phones through the menu>basic>pref>background although this menu option is not present on the smaller phones.

Regards
Simon

SteffenBaierUK · ‎10-31-2011

Hello Simon,

let me answer this question by simply quoting from the Admin Guide:

Graphic Display Backgrounds
You can set up a picture or design to be displayed on the background of the graphic display of all SoundPoint IP 450, 550, 560, 650, and 670 and Polycom VVX 1500 phones.

I remember some customer cases where they managed to utilize the idle Microbrowser and loaded a html document with a small jpg graphic but that then affects the Date Display or the 2nd line.

This is something you would need to play with yourselves.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎10-31-2011

Looking into the old cases there a 2x separate ways to do this.

Option 1 (The customer wanted to show the whole Phone Number next to the Line Icon):

Create a html file 01234567890.html

<?xml version="1.0" encoding="utf-8"?>
<html>
  <head>
    <title>
01234567890<br /></title>
  </head>
</html>

Load the File via:

mb.idleDisplay.home="http://xxx.xxx.xxx.xxx/01234567890.html" mb.idleDisplay.refresh="5"

Result:

Option 2 (The Customer wanted to display a Alarm Phone Number):

Create a BMP (size 88x12)

Example logo-330

Load this via:

ind.idleDisplay.enabled="1" bitmap.IP_330.68.name="logo-330" ind.anim.IP_330.29.frame.1.bitmap="logo-330" ind.anim.IP_330.29.frame.1.duration="0"

Result:

NOTE: Please be aware that above are pre UCS 3.3.0 Configuration Examples and you will need to convert these. Please consult the Admin Guide for further Information on the bitmap.idleDisplay.name command.

Best Regards

Steffen Baier

Polycom Global Service

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎11-03-2011

Hello Simon,

did above suggestion fix your issue?

If yes please be so kind and mark this as a fixed Solution so other community Users can profit from this post.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Background image - Polycom IP321

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