• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
Locked

‎03-08-2013 08:20 AM

HP Recommended

Hi there,

 

Hopefully someone can help answer this for me. I will try to summarize the main parts of the system.

 

We have an installation where we have Audio Technica boundary mics mounted to the ceiling. These are connected to a Soundstructure. 

The SS has an internal VOIP card and we also have a Cisco VC codec. The mics are mixed down and feed both the internal VOIP card and provide a single mic feed for the codec.

We then use the ceiling mics in either TC mode or VC mode depending on user preference.

 

The issue is that in VC mode the mic pickup is perfect but in TC mode it doesn't matter how much we try we cant adjust the mics  to pick up the user without increasing the gain too much at which point you can hear everything!

In essence the codec is doing a better job than the VOIP card of coping with the pickup distance.

 

I dont consider myself a novice but this is proving impossible to overcome. 

Any suggestions or advice is welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.