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- Re: Change key feature on vvx

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09-13-2016 06:30 AM
Hello
I am working with UCS 5.4.4 on VVX300 and I want to change the action behind a key.
I need to remap the messages key (number 21) to dial a number.
with the following parameter, nothing happens when I press the key.
is there any mistake somewhere ?
Efk feature is enable.
<key key.VVX300.21.function.prim="^+33123456789$Tinvite$" />
thanks
regards
09-13-2016 07:35 AM
Hello Kakiman,
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Nov 4, 2011 Question: How can I change the functionality of an Hardware Button?
Resolution: Please check => here <=
Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?
Resolution: Please check => here <=
both of the above contain examples and the EFK post also includes how to troubleshoot this via the phone logs.
I assume the ^ may cause the issue as I am not aware that you need that.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
