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- HP Community
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- Re: [FAQ] How can I find out the IP Address of my Phone

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10-07-2011 04:55 AM - edited 05-20-2024 05:26 AM
CCX or Trio
- When the phone runs openSIP (generic) or Skype for Business Base profile press the Hamburger Menu
- Microsoft Teams >here<
- Zoom Phone or Zoom Provider
Slide Down from the Top > Select Settings > Press the Hamburger Menu > IP will be displayed
- Dialpad
Slide Down from the Top > Select Settings > Press the Hamburger Menu > IP will be displayed
EDIT: In January 2018 Poly acquired ObiHai and Poly VVX 150, 250, 350 and 450 phones can be ordered with Poly UC Software or ObiHai software
ObiEdition:
- On the Phone press Home > Product Information and scroll down and the IP Address will be displayed
UC Software:
UC Software 5.3.0 or later
- Press 1,4 and 7 for around 2 seconds and the Phone Information Screen will be shown
UC Software 5.2.x or later
- Press Menu Key => select Status =>
Select Network =>
select TCP/IP Parameters =>
The current IP Address is being displayed
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-04-2016 01:07 AM
Since UC Software 5.3.0 we also support a multiple key combination to have easier access to such information.
Pressing on a VVX Phone the keys 1, 4 and 7 will display:
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-24-2021 04:52 AM
If the Phone is running Microsoft Teams:
- Select Settings top right
- Select Admin only and add the Password
- Select About
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-16-2023 02:04 AM
- For ObiEdition press the Home Button
- Scroll to Product Info
- Select Product Info
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN