-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- [FAQ] IPv6 Support for Polycom Phones

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-06-2016 07:04 AM
IPv6 Support
IPv6 support was added to the Polycom VVX phone range via Software Version UC Software 5.5.0
EDIT: UC Software 5.9.4 >here< added IPv6 support to the Poly Trio
NOTE: Brackets " [ " and " ] " must be used to utilize the IPv6 Address
Enable IPv6 via the Phone GUI:
- Press Menu => Settings => Advanced => Administration Settings => Network Configuration
- Ethernet Menu
- IP Mode
- A mix between IPv6 and IPv4 can be utilized
When the phone is in Dual IPv6 / IPv4 or just in IPv6 mode it sends DCHPv6 message(s) using a ff02::1:2 IPv6 multicast address:
XMT: X-- IA_NA 7f:02:01:2b XMT: | X-- Request renew in +3600 XMT: | X-- Request rebind in +5400 XMT: Solicit on eth0, interval 2060ms.
Usually, an IPv6 enabled DHCP server(s) would then respond
RCV: Advertise message on eth0 from fda8:6c3:ce53:a890::4. RCV: X-- IA_NA 7f:02:01:2b RCV: | X-- starts 11 RCV: | X-- t1 - renew +345600 RCV: | X-- t2 - rebind +552960 RCV: | X-- [Options] RCV: | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e RCV: | | | X-- Preferred lifetime 691200. RCV: | | | X-- Max lifetime 1036800. RCV: X-- Server ID: 00:01:00:00:57:57:eb:92:00:0c:29:86:7a:99
The Phone then requests:
XMT: Forming Request, 0 ms elapsed. XMT: X-- IA_NA 7f:02:01:2b XMT: | X-- Requested renew +3600 XMT: | X-- Requested rebind +5400 XMT: | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e XMT: | | | X-- Preferred lifetime +7200 XMT: | | | X-- Max lifetime +7500 XMT: V IA_NA appended. XMT: Request on eth0, interval 1020ms.
And the Server Replies:
RCV: Reply message on eth0 from fda8:6c3:ce53:a890::4.
RCV: X-- IA_NA 7f:02:01:2b
RCV: | X-- starts 11
RCV: | X-- t1 - renew +345600
RCV: | X-- t2 - rebind +552960
RCV: | X-- [Options]
RCV: | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e
RCV: | | | X-- Preferred lifetime 691200.
RCV: | | | X-- Max lifetime 1036800.
RCV: X-- Server ID: 00:01:00:00:57:57:eb:92:00:0c:29:86:7a:99
Option 2
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.