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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-17-2019 01:20 PM

HP Recommended

Hello I have a Polycom sound station IP 6000 conferencing phones (S/N 64167F05BC57) that we purchased will no longer power up. I have tried different outlets, cables and nothing I put one of the other phones in its place and it is working fine. So looks like there is a problem with the phone,

1 REPLY 1

‎01-17-2019 02:11 PM

HP Recommended

Hello @KaeferCanada,

 

welcome to the Polycom Community.


INGRAM MICRO CANADA sold this unit back in 10/04/2018 so please work with them on an RMA

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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