IP 650 - error loading 0004f214a16e.cfg - HP Support Community

Anonymous · ‎10-28-2013

Greetings!

I have an IP 560 SIP phone which has been working fine as a stand alone phone.

For some reason the phone lost it's connection and I had to re-set to factory default configuration to try and fix this problem. Now when the phone tries to start up it goes to an error message - "Error loading 0004f214a16e.cfg" - then it re-boots, goes to the same error, then re-boots, goes to the same error....... round and round.

Any advice on how to correct this would be most welcome as I am unable to find anything to resolve this so fare.

Thanks.

SteffenBaierUK · ‎10-29-2013

Hello IanLast,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 10, 2012 Question: I get the error Message "error loading 00xxxxxxxxxx.cfg" and then Phone continues to reboot

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎09-26-2020

Yo tengo el mismo problema en un Ip330 y la verdad me confundes más al

enviarnos anteriores respuestas , por favor date el tiempo de explicar detalladamente para solucionar este problema gracias

SteffenBaierUK · ‎09-26-2020

Hola @luisrc

El soporte en este foro de la comunidad solo está en inglés.

Por favor, compruebe:

Oct 10, 2012 Question: I get the error Message "error loading 0004fxxxxxxx.cfg" or "could not 6xxxxxxxxxxx.cfg" and then Phone continues to reboot

Resolution: Please check => here <=

Atentamente

Translated using Google Translate >here<

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

IP 650 - error loading 0004f214a16e.cfg

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