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12-19-2011 06:08 AM
welcome to the Polycom Community.
Please check this post => here <= that has been specially created for Users with your issue.
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN