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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Info about Authentication password information

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02-13-2023 09:04 AM
Is it normal that in the telephone configuration page (Soundpoint IP 331), once entered and saved the authentication password received by the telephone service provider (12 characters) after rebooted te phone and refreshed the configuration phone page, I can see only 4 dots and not 12? Is it possible the phone does't accetps for psw, more than 4 characters?
Thanks.
Solved! Go to Solution.
Accepted Solutions
02-13-2023 09:28 AM
Hello @Redcor ,
Welcome to the Poly Community.
It is a pretty standard practice to hide passwords behind asterisks in text boxes.
EDIT: The amount/length of asterisks does not represent the original entry
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-13-2023 09:28 AM
Hello @Redcor ,
Welcome to the Poly Community.
It is a pretty standard practice to hide passwords behind asterisks in text boxes.
EDIT: The amount/length of asterisks does not represent the original entry
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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