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- Re: Issue using Polycom firmware path

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10-10-2018 08:36 AM
Polycom Community,
I am trying to upgrade all VVX models using the Polycom provisioning path below.
device.prov.upgradeServer.set="1"
device.prov.upgradeServer="http://downloads.polycom.com/voice/software/UC_Software_5_8_1_release_sig_split/"
I seem to have an issue with the VVX 411 not upgrading but getting an error, the screenshot is attached. Just wondering if anyone else has this issue?
10-10-2018 10:02 AM
Hello @Shamrock,
welcome back to the Polycom Community.
This is the same issue as => here <=
As an interim upgrade to 5.8.0 first and then 5.8.1
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN