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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎06-29-2011 01:41 PM

HP Recommended

My company is in the process of switching over to VOIP and we're using Polycom SoundPoint IP 331 phones and Dell Powerconnect 3548 switches. We are trying to use LLDP to assign a VLAN to the phones however the phones will not take the LLDP configure broadcast by the switch. 

 

The phones have been updated to the latest firmware and LLDP is an option within the phone setup. We are currently manually setting the phones to the corresponding VLAN but in the future would prefer to have them grab what they need via LLDP instead.

 

My guess is that I may be missing some tlv information from my switch LLDP configuration but I can't figure out what. 

 

If anyone has any ideas on how to get LLDP to work with my phones and switches I would be very appreciative!

 

- Thanks

1 REPLY 1

‎06-29-2011 03:59 PM

HP Recommended

Hello PCHTechRED,

 

did you check the latest Admin Guide here:

 

http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/spip_ssip_Admin...

 

What Settings have you made on the Polycom side?

 

Best Regards

 

Steffen Baier

------------------------------------------------
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