Lost Admin password for Polycom soundpoint IP 321

[Anonymous]

Hi,

I've lost the admin password for my phone (it's not '456')

is there any way to reset the password?

Thanks

Yishai

[Anonymous]

Hi Yishai,

if your phone is connected to a provisioning server, you could use the configuration files on the provisioning server to modify the administrator password. In the config files, search for and modify the following items:

device.auth.localAdminPassword.set = 1

device.auth.localAdminPassword = <your new password here>

After saving the configuration file, reboot your phone and it will retreive the new setting from the provisioning server.

Hope this solves your challenge.

Best Regards,

Ricardo Redert

GO Telecom