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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-04-2016 01:34 PM

HP Recommended

Hello everyone,

 

I have several VVX Phones, mainly VVX 500, VVX 1500 and VVX 300. All of them are registered to a DMA 7000, also all of VVX are configured by Provisioning server.

 

I want to configure Music on Hold, but i don't know how. Reading the operations guide of DMA i don't find nothing about MoH.

 

DMA current version6.3.1.1
VVX 500 current version 5.2.0.8330
vvx 1500 current version 5.4.0.5841

 


Any advise will be grateful.

 

Armando Vargas Duarte

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2016 01:45 PM

HP Recommended

Hello armando86vargas,

welcome back to the Polycom Community.

The DMA would not provide this to my knowledge.

 

You could maybe try to use the musicOnHold.uri parameter on the VVX and have a Trunk to an Asterisk server or similar to provide this but I have not tested this myself.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎02-04-2016 01:45 PM

HP Recommended

Hello armando86vargas,

welcome back to the Polycom Community.

The DMA would not provide this to my knowledge.

 

You could maybe try to use the musicOnHold.uri parameter on the VVX and have a Trunk to an Asterisk server or similar to provide this but I have not tested this myself.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-04-2016 02:47 PM

HP Recommended

Thanks a lot!

Was this reply helpful? Yes No
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