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12-19-2011 02:38 PM
There are some "auto off-hook" parameters available in the config files.
You might want to check to make that these are not enabled in you config file(s). Is this issue consistent or intermittent?
12-19-2011 03:26 PM
I think that this may be some firmware related bug. I checked the release notes but did not find anything like the issue that you are having. However, there is a later version of firmware (3.1.7) available for that phone which can be downloaded from the support page. Its worth a shot.