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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎07-29-2013 02:58 PM

HP Recommended

I have been trying to work with Kamailio and the new SCA module. Also trying to get barge in working. Does anyone know if the Polycom phones support the JOIN header to use for Barge in?

Anyone know if the Polycom phones do barge in without a Back to Back user agent?

Ideas to look into?

 

Thanks

 

 

5 REPLIES 5

‎07-30-2013 03:33 AM

HP Recommended

Hello CDE,

welcome to the Polycom Community.

As far as I am aware we do support the RFC 3911 Join Header but our implementation may be based on a specific interoperability partner.

 

You would need to test this in your setup and then work with your Polycom reseller and/or Polycom support if you find any issues.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎07-30-2013 12:50 PM

HP Recommended

Thank you for your reply. I see that the UC Software Admin Guide (http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/pro... in the Header Support section, lists "Join" as a supported header. Also, the UC Software Release Notes (http://downloads.polycom.com/voice/voip/uc/UC_Software_Release_Notes_4_0_4.pdf) lists under SIP 3.2.0: "47749 Support Transmission of Join Header as per RFC 3911."

 

However, when I send a test INVITE to the phone with a "Require: join" header, a SoundPoint IP 650 running UC Software 4.0.4.2906 responds that the Join header is unsupported. Does anyone know of a configuration option I need to change in order to enable this header support?

 

18:07:03.516059 IP (tos 0x60, ttl 64, id 23711, offset 0, flags [none], proto UDP (17), length 1108)
    10.252.253.71.5060 > 10.252.254.107.5060: SIP, length: 1080
    INVITE sip:6014@10.252.254.107 SIP/2.0
    Record-Route: <sip:10.252.253.71;lr=on;ftag=7FB4BD3A-229F6BE1;did=4497.c32f>
    Via: SIP/2.0/UDP 10.252.253.71;branch=z9hG4bKd797.15371ff5.0
    Via: SIP/2.0/UDP 10.252.254.115;branch=z9hG4bKd36aedd43DC5D203
    From: "1234" <sip:1234@example.net>;tag=7FB4BD3A-229F6BE1
    To: <sip:6014@example.net;user=phone>
    CSeq: 1 INVITE
    Call-ID: 201f961e-9d3d9d95-df8db498@10.252.254.115
    Contact: <sip:1234@10.252.254.115>
    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER
    User-Agent: Test
    Accept-Language: en
    Supported: 100rel,replaces,join
    Require: join
    Allow-Events: conference,talk,hold
    Max-Forwards: 16
    Content-Type: application/sdp
    Content-Length: 298
    
    v=0
    o=- 1375140666 1375140666 IN IP4 10.252.254.115
    s=Polycom IP Phone
    c=IN IP4 10.252.254.115
    t=0 0
    a=sendrecv
    m=audio 2232 RTP/AVP 9 0 8 18 101
    a=rtpmap:9 G722/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:101 telephone-event/8000
    
18:07:03.529908 IP (tos 0x0, ttl 63, id 1526, offset 0, flags [none], proto UDP (17), length 568)
    10.252.254.107.5060 > 10.252.253.71.5060: SIP, length: 540
    SIP/2.0 420 Bad Extension
    Via: SIP/2.0/UDP 10.252.253.71;branch=z9hG4bKd797.15371ff5.0
    Via: SIP/2.0/UDP 10.252.254.115;branch=z9hG4bKd36aedd43DC5D203
    From: "1234" <sip:1234@example.net>;tag=7FB4BD3A-229F6BE1
    To: <sip:6014@example.net;user=phone>;tag=4CC808AA-110813DB
    CSeq: 1 INVITE
    Call-ID: 201f961e-9d3d9d95-df8db498@10.252.254.115
    Record-Route: <sip:10.252.253.71;lr=on;ftag=7FB4BD3A-229F6BE1;did=4497.c32f>
    User-Agent: PolycomSoundPointIP-SPIP_650-UA/4.0.4.2906
    Accept-Language: en
    Unsupported: join
    Content-Length: 0

Was this reply helpful? Yes No

‎07-30-2013 11:25 PM

HP Recommended

Hello CDE,

 

as already mentioned this is an implementation based on a specific interoperability partner and is not the full support of the RFC 3911.

 

I am unable to provide more details as these are usually under NDA.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎04-04-2014 10:11 AM

HP Recommended

Were you able to get this working?  We are looking at using the Join header and are getting an eror that the Join header is unsupported

Was this reply helpful? Yes No

‎04-04-2014 02:41 PM

HP Recommended

Hello yaakov,

welcome to the Polycom Community.

as already mentioned this is an implementation based on a specific interoperability partner and is not the full support of the RFC 3911.

 

I am unable to provide more details as these are usually under NDA.

 


Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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