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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎12-13-2011 01:23 AM

HP Recommended

Polycom IP5000

 

Is there a way to activate G722.1C codecs (Siren 14) for SIP VoIP

 

The G722.1C is not available into the SDP of the INVITE SIP message

 

 

Regards

3 REPLIES 3

‎12-13-2011 02:00 AM

HP Recommended

Hello Roma,

 

welcome to the Polycom Community.

 

Have you checked the Codec's via the Web Interface?

 

Looking at a UCS 3.3.2 Web Interface Siren 14 (48kbps) would be the 3rd offered Codec.

 

Please liaise with your Polycom Reseller if this is a issue for you.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎12-15-2011 08:40 AM

HP Recommended

Thanks for the answer,

 

I already have a look to the web interface, and I try to modify the priority of codecs, but it seems that only the codec with white background are available into teh SIP SDP, others (like siren 7 14...) are with a grey backgroung.

 

I don't how I can activate the grey ones.

 

Regads

Was this reply helpful? Yes No

‎12-15-2011 09:04 AM

HP Recommended

Hello Roma,

 

I must have misunderstood your question.

 

According to the Datasheet => here <= the SSIP5000 supports:

 

Supported Codecs
-G.711 (A-law and µ-law)
-G.729a (Annex A, B)
-G.722
-iLBC

 

The new UCS 4.0.x even includes a description that highlights that only the Codec's in white are supported by the Platform.

 

So to answer your query, only the one's show:

 

codecs.png

 

codecOffer.png

 

As in the order above ( 4, 6, 7 then 😎 are offered in the Invite.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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