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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

Is it possible for someone to point me in the right direction for accessing the Trio API documetation?

 

Kind regards,

GK

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Graeme Kay,

welcome to the Polycom Community.

 

The Trio itself does not officially fully support the REST API


The community's VoIP FAQ contains this post here:

Jun 05, 2018 Question: Do Polycom Phones support a REST API?

Resolution: Please => here <=


The above FAQ can be utilized to familiarize yourself with what is currently possible.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Graeme Kay,

welcome to the Polycom Community.

 

The Trio itself does not officially fully support the REST API


The community's VoIP FAQ contains this post here:

Jun 05, 2018 Question: Do Polycom Phones support a REST API?

Resolution: Please => here <=


The above FAQ can be utilized to familiarize yourself with what is currently possible.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for the update Steffen.

I have tried these and they get some of what we want. Do you know if there will be official support for these in the future?

 

HP Recommended

Hello @Graeme Kay

 

we cannot talk about unreleased software within this community.

 

Once a feature is supported it will be mentioned in the release notes.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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