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- Polycom VVX300 Voicemail Timestamp Question

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12-17-2018 10:38 AM
Morning,
My company has an office where a number of VVX300's have been deployed, and a general question has been raised by staff in that location I'm not sure how to answer (I'm in an office states away without access to a device to test). I've checked numerous PDFs and have also watched a series of videos pertaining to said devices in an attempt to understand more. I'm trying to figure out what steps would I need to take to enable an audible timestamp of sorts for voicemail messages.
Example:
Joe Schmoe accesses his voicemail after dialing in, but as the voicemail message plays- there is no audible notation of what time/date the call came in at. He's able to retrieve voicemails sequentially, but the lack of a date/time of the call having been provided is giving him extra difficulty when it comes to responding to said voicemails. Did the call come in the early morning? Was it while he was out at lunch, or was it after business hours? If the community has an answer for this I'd be forever thankful, as I've just about exhausted my options. If it can't be done with this model phone that would be fine too, I just need a concrete answer.
Thanks in advance!
12-18-2018 11:09 AM
Hello @Digital1426,
welcome to the Polycom Community.
Please check this example => here <= for an explanation that this has nothing to do with a Polycom phone.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN