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What’s new in Poly Rove 8.0.9, Click here to check it out!
HP Recommended

Hello all,

 

we just released PVOS Poly Voice Software 8.1.1 for compatible Poly CCX, Edge E, and compatible Poly Trio phones

 

Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media, Edge E, and compatible Poly Trio phone

 

Model  Software
CCX 8.1.1.3290 
Edge E 8.1.1.3281 
Trio 8300 8.1.1.3278 
Trio C60 8.1.1.3291 

 

What’s New in This Release


This release of PVOS includes the features and important fixes from previous software releases, as well as the following new features:

  • File Transfer Optimization During Software Upgrade
  • Zoom Cloud Paging
  • Zoom Network Conferencing with Participant Controls
  • CCX 350 Supports APD-80 EHS Adapter
  • Mobile Phone Contacts Sort Order
  • Security Improvements on the System Web Interface
  • Primary Configuration File XML Attributes for Managing 1 GB CCX 400 or CCX 500 Phones

 

File Transfer Optimization During Software Upgrade


Phone software upgrades initiate with a request for a small subset of the software file to determine if the phone requires the upgrade. If the software is the same on the server and the phone, the phone doesn’t request additional content from the file.


This feature requires support for the HTTP Range header described in RFC 7233, section-3.1.


Enable this feature using the following configuration parameter: 

prov.optimizeUpgrade permitted

values: 0 or 1 default="0"


Applies to:


● CCX Series
● Edge E Series
● Trio C60
● Trio 8300


Zoom Cloud Paging


Page groups created on the Zoom admin portal enable users to initiate a one-to-many page that Poly phones auto-answer. Pages may either be a standard or emergency page. Emergency pages may optionally preempt an inprogress call and provide additional visual alerts using the message waiting indicator (MWI) or the surround light bar on an Edge E Series phone.


Applies to:


● CCX Series
● Edge E Series
● Trio C60


Zoom Network Conferencing with Participant Controls


Use Zoom’s network conferencing with participant controls to start a conference, add new participants, and end a conference. While in a conference, all participants can view the roster, but only the meeting host can remove specific users. Zoom limits the conference to 10 participants, including the moderator.


Applies to:


● CCX Series
● Edge E Series
● Trio C60

 

CCX 350 Supports APD-80 EHS Adapter


You can now answer and end calls on a CCX 350 phone with the headset’s call control button. Use the Plantronics APD-80 Electronic Hook Switch (EHS) adapter with supported headsets that use an analog RJ-9 headset cable from the headset base to the CCX 350 phone.
Supported headsets include:

  • Poly CS500 Series
  • Savi 8200 Series
  • Savi 7200 Office Series
  • Voyager 4200 Office Series
  • Voyager 5200 Office Series

Applies to:


● CCX 350


Mobile Phone Contacts Sort Order


The mobile phone contact directory on supported Edge E Series phones now displays sorted results using the full formatted name as provided by the mobile phone instead of the last name.
Applies to:


● Edge E220
● Edge E320
● Edge E350
● Edge E450
● Edge E550


Security Improvements on the System Web Interface


Enhancements to the system web interface include additional CSRF token generation, SameSite cookie enforcement, and use of the HTTP origin header.


Applies to:


● CCX Series
● Edge E Series
● Trio 8300
● Trio C60

 

Primary Configuration File XML Attributes for Managing 1 GB CCX 400 or CCX 500 Phones


You can now manage early CCX 400 and CCX 500 phones manufactured with 1 GB of RAM independently from later revisions with 2 GB of RAM using new XML attributes in the primary configuration file (MAC.cfg or 000000000000.cfg). This enables the phone to automatically source different software or configuration files depending on the hardware configuration.


Add the following attributes for 1 GB models to any XML directive in the primary configuration file:

 

  • _CCX400LM
  • _CCX500LM

Example: Using the primary configuration file, phones with 1 GB of RAM seek software at file location A, while phones with 2 GB of RAM use file location B:

More on Substitution can be found here

 

Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?

Resolution: Please check => here <=

Zoom Rooms Controller

 

Poly Trio C60 phones optimized for Zoom Rooms act as a controller via the system’s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones.


This software release contains the Zoom Rooms Controller version 5.13.6 (1785) as embedded software. For more information on this Zoom release, see the Zoom Help Center.


For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments

 

Microsoft Teams


The Microsoft Teams application is included in each PVOS release for use on CCX 400, CCX 500, CCX 505, CCX 600, and Trio C60 phones. The Teams version included may be updated independently of the PVOS version using the Teams Admin Center. For more information on this Teams version, see What’s new in Microsoft Teams.


IMPORTANT: PVOS includes the Microsoft Teams base profile in every release; however, Microsoft support of a release depends on the PVOS version delivered by Microsoft through the Teams Admin Center

 

Microsoft Teams Component Versions

Microsoft Component

Version

Microsoft Teams

1449/1.0.94.2022110803

Microsoft Admin Agent

v1.0.0.202301162118.product (v413)

Microsoft Component

Version

Microsoft Intune Company Portal

5.0.5484.0

 

Release History

 

Release Release Date Features
8.1.1 Mar-23 File Transfer Optimization During Software Upgrade, Zoom Cloud Paging, Zoom Network Conferencing with Participant Controls, CCX 350 Supports APD-80 EHS Adapter, Mobile Phone Contacts Sort Order,Security Improvements on the System Web Interface, Primary Configuration File XML Attributes for Managing 1 GB CCX 400 or CCX 500 Phones
8.1.0 Feb-23 Maintenance release for Poly Voice Software. Includes the following features: Add Mobile Phone Contacts
Customizable Ring Delays
Device Prioritized Contact Directory Management
Edge E Series Help and Support Videos
Remove the Applications Button
Zoom Phone Appliance Base Profile for CCX 505
Dialpad Base Profile for CCX 500 and CCX 505
Bluetooth Improvements
Enhancements to Text-to-Speech Poly
Lens Connection Reliability
USB Optimized Base Profile Deprecated for CCX 600 and CCX 700
Security Improvements for the System Web Interface 
8.0.2 Nov-22  
8.0.1 Oct-22  
8.0.0 Sep-22  
7.3.2 Aug-22  
7.3.1 Jul-22 Microsoft Teams version rollback to 2022 update 1C
7.2.1 Rev C Mar-22 • Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305
7.2.1 Rev B Feb-22 • Support for Microsoft Teams version 1449/1.0.94.2022020202
7.2.1 Feb-22 Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305
7.1.4 Dec-21 Maintenance release for Poly CCX business media phones
• Support for Microsoft Teams version 1449/1.0.94.2021112302
7.1.3 Nov-21 Maintenance release for Poly Trio & CCX systems
7.0.3C Jul-21 Maintenance release for Poly Trio & CCX systems
7.0.3B Jun-21 Maintenance release for Poly Trio & CCX systems
7.0.2 Apr-21 Maintenance release for Poly Trio & CCX systems

 

Edge E, CCX, Trio C60 & Trio 8300 combined:

  • Older 8.1.0 Release >here<
  • Older 8.0.2 Release >here<
  • Older 8.0.1 Release >here<
  • Older 8.0.0 Release >here<
  • Older 7.3.2 Release >here<
  • Older 7.3.1 Release >here<

CCX & Trio combined

 

  • Older 7.2.3 Release >here<
  • Older 7.2.2 Rev B Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.1.4 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Relesae >here<

CCX:

 

  • Older 6.2.23.0202 Release >here<
  • Older 6.2.22.0185 Release >here<
  • Older 6.2.21.1198 Release >here<

Trio:

 

  • Older 5.9.5 Rev AB => here <=
  • Older 5.9.5 Rev AA => here <=
  • Older 5.9.4 Rev AB => here <=
  • Older 5.9.4 Rev AA => here <=
  • Older 5.9.3 Rev AB => here <=
  • Older 5.9.3 Rev AA => here <=
  • Older 5.9.2 Rev AB => here <=
  • Older 5.9.2 Rev AA => here <=
  • Older 5.9.1 Rev AC => here <=
  • Older 5.9.1.10906 Rev AB => here <=
  • Older 5.9.1.10419 Rev AA => here <=
  • Older 5.9.0.11421 Rev AD => here <=
  • Older 5.9.0.10869 Rev AA => here <=
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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