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12-22-2021 10:02 AM
I have recently bought two TRIO 8800 units. Since TEAMS is only supported as Audio only I have decided to use them as such via USB connection. This worked seamless for some days but as of today I have audio problems. During calls or playing music the audio breaks up every second. This is also the case when connected via Bluetooth. So the sound goes on and off...
I have installed the latest software:
|Current software version :|
And also tried older versions. Can anyone solve this issue or tell me if they are experiencing the same issue?
12-23-2021 04:39 AM
Hello @Wolverine ,
Welcome to the Poly Community.
This would need to come into our support organization.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
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