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01-06-2023 05:44 AM
Recently received 2 Trio C60's to replace current conference pods-
When powering up the Hub comes up fine
The Device is not recognized by the Hub to do a Pairing
The details state network unavailable on the Device unit
Any help would be appreciated
01-06-2023 06:37 AM
Hello @Tom1974 ,
Welcome to the Poly Community.
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Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible
Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.
The best and quickest way forward is to contact our Support organization as I can see you already have done so using ticket 34457606 as the community is run by volunteers only.
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