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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- UCS 4.0.1 and SoundStation phones

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12-08-2011 05:32 AM
Hello,
I saw the 4.0.1 firmware got released lately with official support for SoundStations. But the latest bootrom (as in upgrader) available is the 4.4.0 one, and those files are missing from the archive.
3111-30900-001.bootrom.ld
3111-15600-001.bootrom.ld
3111-40000-001.bootrom.ld
Should we expect a new release of the bootrom or am I missing something ?
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Accepted Solutions
12-08-2011 05:59 AM
Hello SF,
the SoundPoint IP, SoundStation IP and Polycom VVX Upgrader 4.4.0B Link contains the missing BootROM's as the 4.4.0 did not support the SoundStation family.
Please ensure to always check the support pages for new files.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-08-2011 05:59 AM
Hello SF,
the SoundPoint IP, SoundStation IP and Polycom VVX Upgrader 4.4.0B Link contains the missing BootROM's as the 4.4.0 did not support the SoundStation family.
Please ensure to always check the support pages for new files.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

12-08-2011 06:42 AM
Thanks for the quick answer.
For your information, when going on the SoundStation IP 7000 page and clicking on the 4.0.1 firmware download link http://support.polycom.com/PolycomService/support/us/support/eula/ucs/UCagreement_combined_4_0_1_spl... you are prompted to use the "4.0.0 upgrader utility" with a link to the old, SoundStation-less, package.
Hence I think you should update that link to make things more clear for your users...
12-08-2011 06:48 AM
Hello SF,
I have forwarded this to the Product Manager.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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