UCS 5.4.4 and timezone settings

[Anonymous]

Hello,

I'm working with VVX-300 / 301 with UCS 5.4.4 and I try to configure the phones for a specific timezone, but it always displays time in the NTP server timezone.

I have tried these parameters in the config files but without any results, whereas while doing it through phone web interface, it works well. 

what is wrong in my syntax ?

(i already check on other posts but did not find solution)

<device
device.set="1"
device.sntp.gmtOffsetcityID="83"
/>
<tcpIpApp.sntp
tcpIpApp.sntp.resyncPeriod="86400"
tcpIpApp.sntp.address="192.1.1.2"
tcpIpApp.sntp.address.overrideDHCP="1"
tcpIpApp.sntp.gmtOffset="3600"
tcpIpApp.sntp.gmtOffset.overrideDHCP="1"
tcpIpApp.sntp.gmtOffsetcityID="83"
/>

thanks !

best regards

[SteffenBaierUK · Accepted solution]

Hello Kakiman,

welcome back to the Polycom Community.

Any Device parameter also needs to have the relevant set parameter.

Can you try and add:

device.sntp.gmtOffsetcityID.set="1"

The FAQ:

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

should provide some help.

If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

Hi Steffen,

Thanks, it's better like that 🙂

regards