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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- UCS 5.4.4 and timezone settings

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07-28-2016 10:00 AM
Hello,
I'm working with VVX-300 / 301 with UCS 5.4.4 and I try to configure the phones for a specific timezone, but it always displays time in the NTP server timezone.
I have tried these parameters in the config files but without any results, whereas while doing it through phone web interface, it works well.
what is wrong in my syntax ?
(i already check on other posts but did not find solution)
<device device.set="1" device.sntp.gmtOffsetcityID="83" /> <tcpIpApp.sntp tcpIpApp.sntp.resyncPeriod="86400" tcpIpApp.sntp.address="192.1.1.2" tcpIpApp.sntp.address.overrideDHCP="1" tcpIpApp.sntp.gmtOffset="3600" tcpIpApp.sntp.gmtOffset.overrideDHCP="1" tcpIpApp.sntp.gmtOffsetcityID="83" />
thanks !
best regards
Solved! Go to Solution.
Accepted Solutions
07-28-2016 10:21 AM
Hello Kakiman,
welcome back to the Polycom Community.
Any Device parameter also needs to have the relevant set parameter.
Can you try and add:
device.sntp.gmtOffsetcityID.set="1"
The FAQ:
Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly
Resolution: Please check => here <=
should provide some help.
If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-28-2016 10:21 AM
Hello Kakiman,
welcome back to the Polycom Community.
Any Device parameter also needs to have the relevant set parameter.
Can you try and add:
device.sntp.gmtOffsetcityID.set="1"
The FAQ:
Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly
Resolution: Please check => here <=
should provide some help.
If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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