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07-05-2022 01:48 PM
Just now discovering the USB Passthrough software and successfully tested it. I always knew there was a USB feature for audio - but didn't know that by using the Passthrough application it would also let you grab the camera as well. To me, this means our huddle rooms can support a wide variety of meeting ecosystems - and not just Teams and selected Zoom meetings.
Would this work with a Trio paired with a Group Series in Trio Mode? Or only Trio's paired with Visual Plus's?
I had a hard time finding the download and old documentation referenced sites that were no longer in existence.
Trio 8800 | Poly, formerly Plantronics & Polycom is where it is currently. And the version is relatively new as of May, 2022. Look for "Poly Trio Pass-through For Windows 10"
Is it possible there's an MSI option for easier distribution to clients? Also, the PDF release notes are blank.
07-05-2022 02:29 PM
This was stuck in the Spam filter and had to be released manually
I have reported the blank release notes to our documentation team.
The Pass Through app will work with a Poly Trio 8500 or Trio 8800 with either a Visual+ or a VisualPro.
I am not aware of any specific MSI options and if you require an official statement please open a support ticket.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN