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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-25-2023 01:57 PM

HP Recommended

We have some VVX 340/450 that sometimes reboots automatically after they hang up after a call.  My VoIP provider is a local ISP.  This is happening on some phones connected to a computer, and some without a computer connected.  My voice VLAN is Tagged, and my workstation is Untagged.  My switch is Aruba 2930F PoE switches.

1 REPLY 1

‎05-25-2023 02:03 PM

HP Recommended

Hello @tantony ,

 

Welcome to the Poly Community.

 

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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