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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-15-2019 12:09 AM

HP Recommended

Is there a way to add icons in the xxxx-directory.xml for the VVX 600 as there is for the Trio ?

We have set up efk's and would like to use custom icons to distinguish them on the phone's side car.

The admin guide gives references to the import/export of icons but the option does not display on the phone under Settings -> Basic as advertized in the manual.

 

the VVX is running

UC Software Version 5.9.0.9373

3 REPLIES 3

‎02-15-2019 02:51 AM

HP Recommended

Hello @Bob McCarthy ,

 

welcome back to the Polycom Community.


This feature is at present Trio exclusive and the VVX 600 will only receive maintenance updates as 5.9.x is that last build as advised in the 5.9.0 release notes.

 

There won't be any future development so you cannot raise this as a feature request via your Polycom reseller either.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-15-2019 03:06 AM

HP Recommended

How about for the 601's ??

Was this reply helpful? Yes No

‎02-15-2019 03:08 AM

HP Recommended

Hello @Bob McCarthy ,

 

Yes these will receive further software. All the models that are no longer supported are in the 5.9.0 Release Notes.

 

Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.