Desk and IP Conference Phones

We have a problem with some Poly VVX 250 phones where they are deregistering with the Cloud hosted PBX randomly. W...

VVX 250 rev 6.4.6. Using TLS and OPUS CODEC. Randomly the agent using the Poly cannot hear the outside caller. This...

• VVX 250

Hi, I have had Poly Sync 40 for a few years now.Few weeks ago I decided to install the Polylenses softwareand made ...

Hi Community,We are planning to buy polycom phones for our contact center , hence we want to find the end of life s...

I have a VVX 411 phone and the numbers 1,2,3 stopped working on the keypad. UC Software version is 5.5.1.15880. I'v...

No "place a call screen"/dialpad is shown on the Trio C60. I'm using the Trio C60 with Microsoft Teams.Software/fi...

Hi, I have a Polycom VVX 500 that I need to update to the latest firmware, to use with my VOIP provider. The curren...

• Microsoft Windows 7 (64-bit)

Hello,We are having problems with Poly Trio C60 as Zoom Rooms controller. After we update to Poly software version ...

• Trio C60-M

can a Trio 8500 expansion mic work with a Trio C60

• Microsoft Windows 11
• Trio C60-M

Greetings, In working with both CCX 500 and CCX 600 open sip versions we have noticed that during off hours mode wh...

• CCX 500

Hi HP,I am trying to use a polycom Trio C60 as a Zoom room controller but out of the box has the firmware version 5...

• Polycom Trio C60

We want to generate CSR from CCX series phones which are running version 9.0.1 but we are not seeing "advanced" opt...

• CCX 505-M
• other

I have a smashed handset, I need a replacement. I am after the part number for a poly edge e220 handset.Oh and wher...

• other

Can not connect my VVX250 phone With TLS on a FreePBX 17 PBX. Failure reason is error:14090086:SSL routines:ssl3_ge...

Poly announces the 8.2.3 release of Poly Voice Software (PVOS) for Poly Edge E only Series phones Release Notes ...

• PVOS 8.2.3.0844
• TR-069

Hi,I use an ObiHai Obitalk 200 device for IP conferencing and home use. I also pay into an e911 service. I am a hig...

• Microsoft Windows 10 (64-bit)
• Obi 200

We're having issues on Poly VVX 410s and 450s when resuming calls on hold when using PJSIP w/ TLS and SRTP.When res...

We use both CCX 400 and CCX 500 with Microsoft Teams and around 180 phones received the Poly9.0.0.10460 updated bef...

We are being told by Comcast that our current Poly VXX 400 Phones are not compatible with their new network and the...

Rove B1 pulls option 66 and requests files, but the files don't seem to update the configuration in the device. Man...

I know it is possible to retrieve the logs going into the web page but it does require to log in as Admin with the ...

Hello everyone,I would like to know what is the procedure to update a VVX500 from version 5.4.5 to version 5.9.6 us...

• Microsoft Windows 10 (64-bit)

Phone Information Phone Model CCX 400 Part Number 3111-49700-001 Rev:M MAC Address 48:25:67:B3:F4:54 IP Mode IP...

We are currently configuring Poly devices using option 066 TFTP-based provisioning and have encountered an issue re...

Hi,I'm using a grand stream PBX which allows you to dial a number and the phones are meant to auto-answer. This wor...

I'm trying to send commands to remote VVX and soon EdgeE phones. I'd like to use websockets to ensure we can traver...

how i can register my polycom vvx 500, i need to know the warranty, but the serial number said me its incorrect,I d...

Hello,We have had 20+ Poly C60's where you suddenly noticed the screen is blank. You can tell it's still powered be...