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Hello all, Poly announces the new release of Poly Voice Software (PVOS) 9.0.1 for Poly CCX Series and Poly Trio C6...
Hello all, we just released UC Software UCS 6.4.7for all compatible VVX phones (VVX 150, 250, 350, 450, and EM...
Poly announces the 8.2.2 release of Poly Voice Software (PVOS) for Poly Edge E only Series phones Software versio...
Hello all, we released for compatible Trio phones UC Software 7.2.8 The build IDs are: Trio 8500: 7.2.8.0031 Trio...
Hello all, we just released PVOS 8.1.6 Software version:8.1.6 Release date:March 2024 The build IDs are: CC...
Hello all, Just wanted to give you a heads up that the Poly support portal has transitioned to the HP Pro portal o...
Hello all, we have released UC Software 5.9.8.5760 for older legacy VVX and compatible current VVX phonesand Poly ...
Hello and welcome to the Poly Community VoIP Forum Please take a moment to familiarize yourself with the Community...
This is a quick overview of the most commonly asked questions. This Section will be updated from time to time. Th...
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Rove B1 pulls option 66 and requests files, but the files don't seem to update the configuration in the device. Man...
I know it is possible to retrieve the logs going into the web page but it does require to log in as Admin with the ...
Phone Information Phone Model CCX 400 Part Number 3111-49700-001 Rev:M MAC Address 48:25:67:B3:F4:54 IP Mode IP...
We are currently configuring Poly devices using option 066 TFTP-based provisioning and have encountered an issue re...
We are being told by Comcast that our current Poly VXX 400 Phones are not compatible with their new network and the...
Hi,I'm using a grand stream PBX which allows you to dial a number and the phones are meant to auto-answer. This wor...
Hi,I'm trying to get find the developer docs for the Poly E500. The datasheet and all the retailers say that it has...
I'm trying to send commands to remote VVX and soon EdgeE phones. I'd like to use websockets to ensure we can traver...
how i can register my polycom vvx 500, i need to know the warranty, but the serial number said me its incorrect,I d...
Hello,We have had 20+ Poly C60's where you suddenly noticed the screen is blank. You can tell it's still powered be...
Hello everyone,I would like to know what is the procedure to update a VVX500 from version 5.4.5 to version 5.9.6 us...
Hi, We are trialing some VVX 450 IP handsets and i cannot figure out how to stop the handsets from making a single ...
Hi,I have a single HP Polycom 450 that refuses to keep the volume persistent between calls but only for a specific ...
I have some Polycom VVX 410 phones I am trying to register on Broadworks.They have Version 5.0..... software runnin...
Hello all, Poly announces the new release of Poly Voice Software (PVOS) 9.0.1 for Poly CCX Series and Poly Trio C6...
Found out MS Teams only supports up to 8.05.02. I was setting up new and went beyond that version, 8.08.01, so I ne...
Hello all, we just released UC Software UCS 6.4.7for all compatible VVX phones (VVX 150, 250, 350, 450, and EM...
Poly Edge E series phone when answering a call has the volume default set to 3/4 up. When on an active call and vol...
I need to know if there are any detailed instructions on how to set up up the provision files for the vvx310? I hav...
Hi, We have a polycom trio 8800 with last firmware installed. When we make a conference call, then merge all partic...
We are testing Poly phones on a new Netsapiens platform, and need to set the command to download a firmware version...
I need assistance reseting my VVX250 to factory settings. When I go to the Advanced settings I don't show the admin...
Poly HD Voice Phone will not power on and is making clicking noise. It was working earlier. Please advise. Thanks
Hello HP Poly Support,I see the latest VVX UC software is 6.4.7, but I dont see the 6.4 Poly UC Software Release Ma...
Needto locate the Supported Devices/Supported Phones and specifically Software Build IDs table which contains the b...
Hi,I use an ObiHai Obitalk 200 device for IP conferencing and home use. I also pay into an e911 service. I am a hig...
Hi,I've updated my C60 to the latest firmware but it won't boot to Zoom Control.Just staying in settings menu.Any o...
Sometime, the Poly E100 phone screen will show Service unavailable, and phone cannot make or receive call
Using Multicast paging on a system with VVX 450 phones.UC Software Version6.4.7.4513If I reboot the phone or make a...
Hey all,I have a bunch of Polycom phones that I am trying to factory reset and completely wipe so they are restored...