Broken Hinge

[Kbizzarro]

Hi. So I have an HP Pavillion x360 Convertible laptop and I’ve had it for 4 years. Recently the left hinge has been popping out and there are no places that want to fix my hinge problem and instead want me to buy a new laptop. After doing some googling, this appears to be a common issue. Unfornately the warranty for my laptop expired a while ago. Is there anyway to get it fixed by sending it to HP and have them fix it? I really don’t want to purchase a new laptop mine works fine! 

 

[Alden4]

Hi @Kbizzarro,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support 

[Kbizzarro1]

Hi! i clicked the link like you said and it says in a red text box "access is denied You do not have sufficient privileges for this resource or its parent to perform this action" whenever I try to view your private message. Im unable to view your private message.