• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-13-2020 05:03 PM

HP Recommended
Product: HP Obelisk Desktop 875-0035no
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

So I recently bought this PC brand new, and my CPU temp, is between 60-70 Degrees celsius. When I just browse. Is this normal, to have temperature like this? And Secodnly it says it has 16 GB Ram, but 11,56 Avaliable. This is normal too? 

 

4 REPLIES 4

‎05-13-2020 05:21 PM

HP Recommended

@Tirk 

 

Its specs

 

            https://support.hp.com/th-en/document/c06487002

 

It has  AMD Ryzen CPU which is normally hotter than Intel CPU and 60-70 Degrees celsius is Okay.

 

For RAM, That is a known issue.with AMD CPU's. Please check the following article:.

           https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.

            https://www.microsoft.com/playready/overview/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-13-2020 05:31 PM

HP Recommended

Hello @banhien

I cannot go into the link you send me

Tags (1)
Was this reply helpful? Yes No

‎05-14-2020 01:06 AM

HP Recommended

@Tirk 

 

Which one ? They are all OK with me. What is the error message ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-14-2020 09:21 AM

HP Recommended

@Banhien

I can see it now, but I dont know how the article helps me

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.