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- HP Community
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- EX950 2TB Warranty Check

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05-17-2020 07:59 PM - edited 05-17-2020 08:01 PM
HP Website is unable to verify the warranty status of my EX950 2TB SSD.
The website also denies me access to HP support (other than the virtual assistant which is also unable to verify my warranty).
Can someone please assist me?
Thank you.
Also:
Any updates on when the firmware update will be available?
05-18-2020 06:13 PM
@ex950 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.