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HP Recommended
Pavilion All-in-One DESKTOP-TJ0G7F4
Microsoft Windows 10 (64-bit)

If anyone can help, thanks in advance! I am considering a photo editing program and my HP meets all the requirements, except I don't know about graphics cards. The software requires DirectX 10-compatible Graphics Cards and above.  How can I find out if my All-in-One has a suitable card? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Yes, that is the information I needed (product number).

 

You have a HP PAVILION ALL-IN-ONE - 24-B223W

 

Here is the link to the product specs info page for it.

 

https://support.hp.com/us-en/document/c05492015

 

Unfortunately, the specs do not provide any detailed info on the graphics, but with the processor your PC has, it would come with the integrated Intel HD 630 graphics adapter.

 

Look under the graphics specs for the processor your PC has.  It supports DirectX 12.

 

https://ark.intel.com/content/www/us/en/ark/products/97485/intel-core-i3-7100t-processor-3m-cache-3-...

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

I cannot find any information on the model number you posted.

 

Please use this guide to find the model number/product number of your AIO...

 

https://support.hp.com/us-en/document/c01492484

HP Recommended

Thank you for trying to help! I have a serial # of 8CC7520QZ2 and a product # of Z5L75AA#ABA. Are any of these what you are looking for? (I am one of those clueless types). Thank you for the link, I didn't even know about the HP Support Assistant. 

HP Recommended

You're very welcome.

 

Yes, that is the information I needed (product number).

 

You have a HP PAVILION ALL-IN-ONE - 24-B223W

 

Here is the link to the product specs info page for it.

 

https://support.hp.com/us-en/document/c05492015

 

Unfortunately, the specs do not provide any detailed info on the graphics, but with the processor your PC has, it would come with the integrated Intel HD 630 graphics adapter.

 

Look under the graphics specs for the processor your PC has.  It supports DirectX 12.

 

https://ark.intel.com/content/www/us/en/ark/products/97485/intel-core-i3-7100t-processor-3m-cache-3-...

HP Recommended

This is what I have. https://support.hp.com/us-en/document/c05492015?fbclid=IwAR2_60gPmXfGnXdcMw967MbrsRW6HI9WleYj5rYQBvf...

 

I have a feeling the photo editing software isn't in my future.

HP Recommended

We posted at the same time, but you have given me hope! I'll get right on that. Thank you again so much for all your time and effort to help.

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

You were awesome, thanks!

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