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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
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HP Recommended
Hello,
The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
The following documents are available for reference:
HP PCs - Backing Up Your Files (Windows 7)
The procedure for replacing the hard disk drive can be found in the HP manual below.
Hard Drive Replacement Instructions
The procedure for replacing the hard disk drive can be found in the HP manual below.
Hard Drive Replacement Instructions
In case of need, do not hesitate to solicit us.
Best regards,
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.
2,376
860
263
HP Recommended
Hello,
The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
The following documents are available for reference:
HP PCs - Backing Up Your Files (Windows 7)
The procedure for replacing the hard disk drive can be found in the HP manual below.
Hard Drive Replacement Instructions
The procedure for replacing the hard disk drive can be found in the HP manual below.
Hard Drive Replacement Instructions
In case of need, do not hesitate to solicit us.
Best regards,
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.
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