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HP Pavillion 550-150

I had my internet speed upgraded by Windstream and was assigned a new network and password. My computer still shows the old network as connected as well as the new one. I was told the old network is no longer active but I am unable to delete it from the computer. It continues to be shown as the first network connected but it has a weaker signal. How can I delete it? Windstream says HP needs to advise me as they do not know about how the computer does that sort of thing. I cannot find a delete option. Please advise.

 

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1 REPLY 1
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@boomer47

 

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand you want to delete the old wifi network you no longer use,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What steps have you taken to delete or forget the old network?

Please let me know if you've already done the below steps so that I could suggest other ways 😉

 

To simplest way to delete a wireless network profile in Windows 10:

  1. Click the Network icon in the lower right corner of your screen.

    Image
     
  2. Click Network Settings.
     
  3. Click Manage Wi-Fi settings.


    Image
  4. Under Manage known networks, click the network you want to delete.

    Image
  5. Click Forget. The wireless network profile is deleted.

    Image

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

Riddle_Decipher
I am an HP Employee

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