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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Thanks for the link - it work fne for my 500.

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Huge THANKS! I have spent 2 days searching HP's site for this. After resorting to a Google search; I found your post. What a bright spot to begin a new day! HP really needs to make their site search more user friendly.

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my simplesave sd320a was reformatted and after I finally found the new software and downloaded it to a download file, I can't seem to get onto the unit.

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Now that I have gone to the retail store for them to tell me that I should have baked up my back up now what....now i lost it all again....

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Hi,, someone here experiencing this way as I am using Simple save to backup my files. I also want to make partition in this drive then I had a backup drive also with storage drive. I just wanna split up this two drive (letter) that my Explorer can detect both  drives.

 

If I am doing this way, will it occur errors in future ? Thanks..

 

regards,

sehat {Personal Information Removed}

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im having a similar problem with my 1tb simple save external the first time it worked fine i didnt back up though and transferred my files off of my computer onto it and i disconeccted it and later on that day i went transfer more files onto it and it doesnt show up at all it comes up saying installing driver software and ready to use but then it wont show up on the computer though im pretty sure my housemate deleted the software that was on it when he moved some of my documents form his computer to it im not sure wat to do i downloaded the software off of the website but that wont do anything until i save it onto the hdd and i cant find it anywhere on my pc i dont know wat to do ???????????

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nel4jake

 

So if I can understand,  you are sharing that your PC can't see the simple save 1TB drive while it's plugged in?  Have you tried connecting the drive to different USB port on your PC or to anther PC to see if perhaps it's the PC, the port,  or the cable?  Once you can see the drive again there is a posting eariler in this message thread with a link and instructions on how to download the simplesave software and reload it on to your external drive. Let me know if any of these options works. Regards

I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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Is there sw available for the SS 1TB unit that can be set to automatically back-up at a preset timi.e. midnight)?

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Hi, I tried to update the software HP Simplesave. I installed in the external hd, but the all file is blank.
Anybody can help me?

 

Regards

HP Recommended

One more thing, if I enter the folder path, I can access.But at the root of everything is blank.

 

Example: F: \ movies



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