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I am deploying HPDM at my clients running HP thin clients. One client, I am running the software from a Windows 7 machine - this works great. However I have two other clients running Server 2012, and its not working so great.

 

Everything seems fine during the install, but when I go to load the Console it cannot connect to the server. Check the tray, server isnt running. Will not start from the tray. Go to Services, start the service, get a 1067 error "The process terminated unexpectedly."

 

I was wondering if it was maybe an issue with PostgreSQL, so I uninstalled the software and reinstalled it using Microsoft SQL, but I get the same problem.

 

There is no log file for the server, but I have one for HPDMWrapper, and the latest entries are appended below.

 

STATUS | wrapper  | 2016/01/28 13:52:46 | --> Wrapper Started as Service
DEBUG  | wrapper  | 2016/01/28 13:52:46 | Using tick timer.
DEBUG  | wrapperp | 2016/01/28 13:52:47 | server listening on port 32000.
DEBUG  | wrapper  | 2016/01/28 13:52:47 | Classpath element, wrapper.java.classpath.24, does not exist: ../lib/jcifs-1.3.17.jar
STATUS | wrapper  | 2016/01/28 13:52:47 | Launching a JVM...
DEBUG  | wrapper  | 2016/01/28 13:52:47 | command: "..\..\JVM\bin\java" -Djava.library.path=../bin -Xms128m -Xmx1400m -Djava.library.path="../bin" -classpath "../lib/wrapper.jar;../lib/log4j.jar;../lib/jdom.jar;../lib/hpdm-common.jar;../lib/jsch-20090312.jar;../lib/hpdm-server.jar;../lib/sqljdbc41.jar;../lib/antlr-2.7.6.jar;../lib/asm.jar;../lib/asm-attrs.jar;../lib/cglib-2.1.3.jar;../lib/commons-collections-2.1.1.jar;../lib/commons-logging-1.0.4.jar;../lib/dom4j-1.6.1.jar;../lib/ejb3-persistence.jar;../lib/hibernate3.jar;../lib/hibernate-annotations.jar;../lib/jta.jar;../lib/hibernate-commons-annotations.jar;../lib/postgresql-8.3-603.jdbc4.jar;../lib/commons-net-2.0.jar;../lib/commons-net-ftp-2.0.jar;../lib/commons-compress-1.1.jar;../lib/jcifs-1.3.17.jar;../lib" -Dwrapper.key="U6zMxbGykeYru42A" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.debug="TRUE" -Dwrapper.pid=7104 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=1 com.hp.hpdm.service.Server
DEBUG  | wrapper  | 2016/01/28 13:52:47 | JVM started (PID=8984)
INFO   | jvm 1    | 2016/01/28 13:52:47 | Error occurred during initialization of VM
INFO   | jvm 1    | 2016/01/28 13:52:47 | Could not reserve enough space for object heap
INFO   | jvm 1    | 2016/01/28 13:52:47 | Error: Could not create the Java Virtual Machine.
INFO   | jvm 1    | 2016/01/28 13:52:47 | Error: A fatal exception has occurred. Program will exit.
DEBUG  | wrapper  | 2016/01/28 13:52:47 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
ERROR  | wrapper  | 2016/01/28 13:52:47 | JVM exited while loading the application.
DEBUG  | wrapper  | 2016/01/28 13:52:47 | JVM was only running for 0 seconds leading to a failed restart count of 1.
DEBUG  | wrapper  | 2016/01/28 13:52:47 | Waiting 5 seconds before launching another JVM.
DEBUG  | wrapper  | 2016/01/28 13:52:51 | Classpath element, wrapper.java.classpath.24, does not exist: ../lib/jcifs-1.3.17.jar
STATUS | wrapper  | 2016/01/28 13:52:51 | Launching a JVM...
DEBUG  | wrapper  | 2016/01/28 13:52:51 | command: "..\..\JVM\bin\java" -Djava.library.path=../bin -Xms128m -Xmx1400m -Djava.library.path="../bin" -classpath "../lib/wrapper.jar;../lib/log4j.jar;../lib/jdom.jar;../lib/hpdm-common.jar;../lib/jsch-20090312.jar;../lib/hpdm-server.jar;../lib/sqljdbc41.jar;../lib/antlr-2.7.6.jar;../lib/asm.jar;../lib/asm-attrs.jar;../lib/cglib-2.1.3.jar;../lib/commons-collections-2.1.1.jar;../lib/commons-logging-1.0.4.jar;../lib/dom4j-1.6.1.jar;../lib/ejb3-persistence.jar;../lib/hibernate3.jar;../lib/hibernate-annotations.jar;../lib/jta.jar;../lib/hibernate-commons-annotations.jar;../lib/postgresql-8.3-603.jdbc4.jar;../lib/commons-net-2.0.jar;../lib/commons-net-ftp-2.0.jar;../lib/commons-compress-1.1.jar;../lib/jcifs-1.3.17.jar;../lib" -Dwrapper.key="2iEMSUjqWTddQKqV" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.debug="TRUE" -Dwrapper.pid=7104 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=2 com.hp.hpdm.service.Server
DEBUG  | wrapper  | 2016/01/28 13:52:51 | JVM started (PID=8300)
INFO   | jvm 2    | 2016/01/28 13:52:51 | Error occurred during initialization of VM
INFO   | jvm 2    | 2016/01/28 13:52:51 | Could not reserve enough space for object heap
INFO   | jvm 2    | 2016/01/28 13:52:51 | Error: Could not create the Java Virtual Machine.
INFO   | jvm 2    | 2016/01/28 13:52:51 | Error: A fatal exception has occurred. Program will exit.
DEBUG  | wrapper  | 2016/01/28 13:52:51 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
ERROR  | wrapper  | 2016/01/28 13:52:51 | JVM exited while loading the application.
DEBUG  | wrapper  | 2016/01/28 13:52:52 | JVM was only running for 0 seconds leading to a failed restart count of 2.
DEBUG  | wrapper  | 2016/01/28 13:52:52 | Waiting 5 seconds before launching another JVM.
DEBUG  | wrapper  | 2016/01/28 13:52:56 | Classpath element, wrapper.java.classpath.24, does not exist: ../lib/jcifs-1.3.17.jar
STATUS | wrapper  | 2016/01/28 13:52:56 | Launching a JVM...
DEBUG  | wrapper  | 2016/01/28 13:52:56 | command: "..\..\JVM\bin\java" -Djava.library.path=../bin -Xms128m -Xmx1400m -Djava.library.path="../bin" -classpath "../lib/wrapper.jar;../lib/log4j.jar;../lib/jdom.jar;../lib/hpdm-common.jar;../lib/jsch-20090312.jar;../lib/hpdm-server.jar;../lib/sqljdbc41.jar;../lib/antlr-2.7.6.jar;../lib/asm.jar;../lib/asm-attrs.jar;../lib/cglib-2.1.3.jar;../lib/commons-collections-2.1.1.jar;../lib/commons-logging-1.0.4.jar;../lib/dom4j-1.6.1.jar;../lib/ejb3-persistence.jar;../lib/hibernate3.jar;../lib/hibernate-annotations.jar;../lib/jta.jar;../lib/hibernate-commons-annotations.jar;../lib/postgresql-8.3-603.jdbc4.jar;../lib/commons-net-2.0.jar;../lib/commons-net-ftp-2.0.jar;../lib/commons-compress-1.1.jar;../lib/jcifs-1.3.17.jar;../lib" -Dwrapper.key="G3BwSTb6CnDPaumV" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.debug="TRUE" -Dwrapper.pid=7104 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=3 com.hp.hpdm.service.Server
DEBUG  | wrapper  | 2016/01/28 13:52:56 | JVM started (PID=6060)
INFO   | jvm 3    | 2016/01/28 13:52:56 | Error occurred during initialization of VM
INFO   | jvm 3    | 2016/01/28 13:52:56 | Could not reserve enough space for object heap
INFO   | jvm 3    | 2016/01/28 13:52:56 | Error: Could not create the Java Virtual Machine.
INFO   | jvm 3    | 2016/01/28 13:52:56 | Error: A fatal exception has occurred. Program will exit.
DEBUG  | wrapper  | 2016/01/28 13:52:56 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
ERROR  | wrapper  | 2016/01/28 13:52:56 | JVM exited while loading the application.
DEBUG  | wrapper  | 2016/01/28 13:52:56 | JVM was only running for 0 seconds leading to a failed restart count of 3.
DEBUG  | wrapper  | 2016/01/28 13:52:56 | Waiting 5 seconds before launching another JVM.
DEBUG  | wrapper  | 2016/01/28 13:53:01 | Classpath element, wrapper.java.classpath.24, does not exist: ../lib/jcifs-1.3.17.jar
STATUS | wrapper  | 2016/01/28 13:53:01 | Launching a JVM...
DEBUG  | wrapper  | 2016/01/28 13:53:01 | command: "..\..\JVM\bin\java" -Djava.library.path=../bin -Xms128m -Xmx1400m -Djava.library.path="../bin" -classpath "../lib/wrapper.jar;../lib/log4j.jar;../lib/jdom.jar;../lib/hpdm-common.jar;../lib/jsch-20090312.jar;../lib/hpdm-server.jar;../lib/sqljdbc41.jar;../lib/antlr-2.7.6.jar;../lib/asm.jar;../lib/asm-attrs.jar;../lib/cglib-2.1.3.jar;../lib/commons-collections-2.1.1.jar;../lib/commons-logging-1.0.4.jar;../lib/dom4j-1.6.1.jar;../lib/ejb3-persistence.jar;../lib/hibernate3.jar;../lib/hibernate-annotations.jar;../lib/jta.jar;../lib/hibernate-commons-annotations.jar;../lib/postgresql-8.3-603.jdbc4.jar;../lib/commons-net-2.0.jar;../lib/commons-net-ftp-2.0.jar;../lib/commons-compress-1.1.jar;../lib/jcifs-1.3.17.jar;../lib" -Dwrapper.key="Yog2Jq_OSLLkwUGE" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.debug="TRUE" -Dwrapper.pid=7104 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=4 com.hp.hpdm.service.Server
DEBUG  | wrapper  | 2016/01/28 13:53:01 | JVM started (PID=8556)
INFO   | jvm 4    | 2016/01/28 13:53:01 | Error occurred during initialization of VM
INFO   | jvm 4    | 2016/01/28 13:53:01 | Could not reserve enough space for object heap
INFO   | jvm 4    | 2016/01/28 13:53:01 | Error: Could not create the Java Virtual Machine.
INFO   | jvm 4    | 2016/01/28 13:53:01 | Error: A fatal exception has occurred. Program will exit.
DEBUG  | wrapper  | 2016/01/28 13:53:01 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
ERROR  | wrapper  | 2016/01/28 13:53:01 | JVM exited while loading the application.
DEBUG  | wrapper  | 2016/01/28 13:53:01 | JVM was only running for 0 seconds leading to a failed restart count of 4.
DEBUG  | wrapper  | 2016/01/28 13:53:01 | Waiting 5 seconds before launching another JVM.
DEBUG  | wrapper  | 2016/01/28 13:53:05 | Classpath element, wrapper.java.classpath.24, does not exist: ../lib/jcifs-1.3.17.jar
STATUS | wrapper  | 2016/01/28 13:53:05 | Launching a JVM...
DEBUG  | wrapper  | 2016/01/28 13:53:05 | command: "..\..\JVM\bin\java" -Djava.library.path=../bin -Xms128m -Xmx1400m -Djava.library.path="../bin" -classpath "../lib/wrapper.jar;../lib/log4j.jar;../lib/jdom.jar;../lib/hpdm-common.jar;../lib/jsch-20090312.jar;../lib/hpdm-server.jar;../lib/sqljdbc41.jar;../lib/antlr-2.7.6.jar;../lib/asm.jar;../lib/asm-attrs.jar;../lib/cglib-2.1.3.jar;../lib/commons-collections-2.1.1.jar;../lib/commons-logging-1.0.4.jar;../lib/dom4j-1.6.1.jar;../lib/ejb3-persistence.jar;../lib/hibernate3.jar;../lib/hibernate-annotations.jar;../lib/jta.jar;../lib/hibernate-commons-annotations.jar;../lib/postgresql-8.3-603.jdbc4.jar;../lib/commons-net-2.0.jar;../lib/commons-net-ftp-2.0.jar;../lib/commons-compress-1.1.jar;../lib/jcifs-1.3.17.jar;../lib" -Dwrapper.key="WQWVmOUMNTqRrFUm" -Dwrapper.port=32000 -Dwrapper.jvm.port.min=31000 -Dwrapper.jvm.port.max=31999 -Dwrapper.debug="TRUE" -Dwrapper.pid=7104 -Dwrapper.version="3.2.3" -Dwrapper.native_library="wrapper" -Dwrapper.service="TRUE" -Dwrapper.cpu.timeout="10" -Dwrapper.jvmid=5 com.hp.hpdm.service.Server
DEBUG  | wrapper  | 2016/01/28 13:53:05 | JVM started (PID=4976)
INFO   | jvm 5    | 2016/01/28 13:53:06 | Error occurred during initialization of VM
INFO   | jvm 5    | 2016/01/28 13:53:06 | Could not reserve enough space for object heap
INFO   | jvm 5    | 2016/01/28 13:53:06 | Error: Could not create the Java Virtual Machine.
INFO   | jvm 5    | 2016/01/28 13:53:06 | Error: A fatal exception has occurred. Program will exit.
DEBUG  | wrapper  | 2016/01/28 13:53:06 | JVM process exited with a code of 1, setting the wrapper exit code to 1.
ERROR  | wrapper  | 2016/01/28 13:53:06 | JVM exited while loading the application.
DEBUG  | wrapper  | 2016/01/28 13:53:06 | JVM was only running for 0 seconds leading to a failed restart count of 5.
FATAL  | wrapper  | 2016/01/28 13:53:06 | There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.
FATAL  | wrapper  | 2016/01/28 13:53:06 |   There may be a configuration problem: please check the logs.
STATUS | wrapper  | 2016/01/28 13:53:06 | <-- Wrapper Stopped

 

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