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I recently purchased an HP Victus from Costco and since I got it today I keep getting these crashes that sometimes freezes my computer whenever I try to play a game.

 

For Assassins Creed Origins it crashes on start screen while Crusader Kings 3 crashes on the interactive map for instance. When it crashes the game will freeze and the monitor will go black and make a weird click. Sometimes it goes back to desktop. Sometimes it doesn't.

 

In the event viewer I normally get a Event 4101 error that says "Display driver nvlddmkm stopped responding and successfully recovered," and Event 0 nvlddmkm, and Event 10016 DistributedCom. I've tried everything from online of including uninstalling the NVIDIA drivers with DDU and then reinstalling them, unchecking Hardware-accelerated GBU scheduling, checking optimization for windowed games, and disabling VT on the bios.

 

Reminder: this is a brand NEW computer so nothing has been changed. I've also asked help from NVIDIA support and the Microsoft community and I'm waiting for a reply.

 

My monitor is an Acer H233H. My specs are: Operating System:

 

Windows 11 Home 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250) Language: English (Regional Setting: English) System Manufacturer: HP System Model: Victus by HP 15L Gaming Desktop TG02-1xxx BIOS: F.21 (type: UEFI) Processor: 13th Gen Intel(R) Core(TM) i7-13700F (24 CPUs), ~2.1GHz Memory: 32768MB RAM Available OS Memory: 32520MB RAM Page File: 10094MB used, 27546MB available. DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported Card name: NVIDIA GeForce RTX 4060 Manufacturer: NVIDIA Chip type: NVIDIA GeForce RTX 4060 DAC type: Integrated RAMDAC Display Memory: 24217 MB Dedicated Memory: 7957 MB Shared Memory: 16260 MB Current Mode: 1920 x 1080 (32 bit) (60Hz)

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