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‎01-20-2024 03:57 AM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G1AV)
Operating System: Microsoft Windows 11

Hi everyone! i just unboxed and started using the product that i mentioned (OMEN 40L Desktop GT21-0012nl PC, if for some reason you can see it), and just after starting the first game with it (the finals, and palworld after it) the CPU temps just got at a peak of 95/98 degrees with AVG, temp of 87/88 with some cores hotter and some cooler (i used coreTemp). Which might be the issue? should i get a new cooler? should i stop playing until i fix the problem?

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1 REPLY 1

‎01-20-2024 11:55 AM

HP Recommended

@justtommy , welcome to the Community.

 

It depends if the temperatures are Celsius or Fahrenheit.  The Tjunction for the motherboard is 100C which is 212F.  If they are Celsius it is too hot.  You should contact HP Customer Support to see what they have to say about it since the computer is new!  The problem will most likely get worse as the dust develops.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



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