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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Hp Pavilion 500-314
Microsoft Windows 10 (64-bit)

When i install any gpu to the pc it will not even display picture ive tried a gtx 960 4gb but that did not work now i have a rx 580 and that wont work either i have to the correct psu and everything please help

3 REPLIES 3
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@klevin , welcome to the Community.

 

The problem that you are experiencing is caused by the lack of power.  Your power supply unit (PSU) is only 300W and the RX 580 requires a PSU with a minimum of 450W and 1x8-pin supplemental power connector.  The GTX 960 requires a PSU with a minimum of 300W and a 1x6-pin supplemental power connector.

 

You will have to upgrade your PSU to run either card properly.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

I bought a 500 w 80 plus thermal take psu

HP Recommended

Thank you for the additional information, @klevin!

 


@klevin wrote:

I bought a 500 w 80 plus thermal take psu


This is information that I needed.  Make certain that the necessary supplemental connectors are connected properly.  If this is done, I suggest contacting the Tech Support for each manufacturer to see what they have to say.  The video slot on the motherboard should be compatible with the cards.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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