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‎03-19-2024 08:04 PM

HP Recommended
Product: OMEN 30L Desktop - GT13-0014

I have the Omen 30L and it is not running COD it lags and the screen goes black but all my other games are fine 

Category:
3 REPLIES 3

‎03-10-2024 01:32 AM

HP Recommended

No worries about the black screen on your HP laptops HDMI. To troubleshoot, check Device Manager. Look for Display adapters. Normally, you'll see Intel UHD Graphics 620 listed there. If it's missing or something else is listed, that might be the culprit.

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‎03-19-2024 09:22 PM

HP Recommended

@Amanda_rome03 , welcome to the Community.

 

Here are the different categories of requirements for the latest COD Modern Warfare.  Also, here are the specifications of your computer.  If you compare the requirements of the game to the specifications of your computer you will find that the computer only meets the minimum requirements.  The main cause of your problems may be the memory.  Your computer only has 8 GB.  The COD games are very memory intensive.

 

I suggest that you go to the Tech Support page for the game to see if anyone else is having the problem.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎03-19-2024 10:59 PM

HP Recommended

Try to redownload file and check it.

1 person found this reply helpful
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