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- Re: computer won't boot
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04-02-2024 08:54 PM - last edited on 04-24-2024 11:56 AM by JessikaV
Hi, I change "TPM Device" in bios from "Available" to "Hidden" and now the computer won't boot. How can I change it back to "Available"?
Computer name: Victus by HP 15L Gaming PC.
Mother board: Erica8
04-03-2024 03:17 PM - edited 04-03-2024 03:17 PM
Hi @EricaM8
I would think HP sets TPM on at the factory.
You should be able to reset the BIOS to factory settings by resetting CMOS.
Shut down the PC. Disconnect from AC power.
Depress and hold down the power button a couple of times to drain residual MB power.
Remove the CR2032 MB battery to reset CMOS. Let the PC sit for a few minutes.
Reinstall the CR2032 MB battery.
Let the Forum know how it goes.
Regards
04-04-2024 05:25 PM
Thank you! it works!
Another issue:
After Press [Y] to reset "issue with Trusted Platform Module (TPM) data". Computer sometimes won't boot up the first time when press power button: Screen went dark, I have to force shutdown by press + hold power button, then power on again. Repeat the process 3,4 time, got lucky, computer booting up. How do I fix the problem? I want computer booting up with first press the power button? Don't have to repeat forced shutdown / power-on until it finally boot up.
Computer: HP Victus 15L Gaming Desktop .