HP Victus Ram Upgrade

[Gallo37]

I recently tried to upgrade my ram stick to a Corsair 16GB DDR 5 Ram stick and the Laptop did not want to recognize the new ram stick. I unplugged the battery before removing and installing the new one. I checked the stick was snapped correctly multiple times and the laptop simply would not boot up. I had to replace it back with the original 8gb. I tried putting both in a separate slot and also each individually. Only the original will work. Is this a compatibility issue? Laptop will not boot up with the new stick.

[Paul_Tikkanen]

Does the Corsair memory have the same speed and CL as the original memory HP installed?

If not, that could be a problem.

[Gallo37]

Yes. The speed 4800 and CL 40 both match.

[Paul_Tikkanen]

Then unfortunately, I don't know what the problem would be.

Does your notebook's service manual indicate the notebook supports 2 x 16 GB of memory?

It might only support 2 x 8 GB of memory.

I'm working in the dark here when you don't provide any model # or product number of your notebook.

[Gallo37]

HP - Victus 15.6" Full HD Gaming Laptop - AMD Ryzen 5-7535HS - 8GB DDR5 Memory - AMD Radeon RX 6550M - 512GB SSD

Not sure what the exact model number is. Does this help?

[Paul_Tikkanen]

Click on the search icon on your Windows taskbar.

Type: System Information

The System information app should show up.

Run the app and the product number of your notebook will be found on the System SKU line about 1/4 of the way down on the report.

Post the product number and I will post the model number of your PC.

Being a gaming laptop, it should support 32 GB of memory, but I want to have a look at the service manual.

[Gallo37]

victus by hp gaming laptop 15-fb2063dx

[Paul_Tikkanen · Accepted solution]

The service manual on the support page is of no help.

Victus by HP 15.6 inch Gaming Laptop 15-fb2000 - Setup and User Guides | HP® Support

It is for the original 15-fb0xxx model series with the AMD Ryzen 5xxx series processors.

Chapter 1 of the manual indicates the max memory for that model series was 2 x 8 GB (DDR4) memory.

The only suggestion I can offer would be to try the Crucial DDR5-4800 MHz memory they indicate is compatible with your notebook:

HP HP Victus 15-fb2000 | Memory RAM & SSD Upgrades | Crucial.com

[Gallo37]

Thanks! I will try getting Crucial 16GB Kit (8GBx2) DDR5-4800 SODIMM

[Paul_Tikkanen]

You're very welcome.

I sure hope it works for you.