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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Omen laptop

1 REPLY 1
HP Recommended

Hello @Vlsfn 

 

Attention

If you do not change this condition, the notebook/mainboard/components will suffer partial or total damage.

 

(1) Try this

https://www.youtube.com/watch?v=sj6kYmT7GLs

 

(2Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(3) Recommendation and solution:

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked

- (Short) circuit test

- General cleaning ...

 

If your HP warranty is valid, HP Support Technician should do it.

No HP warranty: You should have it serviced by a professional notebook (chip level) repair store.

 

 

Please report your results

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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