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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎05-10-2020 01:00 PM

HP Recommended

Hello,

I am currently in my two month trial and I am close to exceeding 300 printed pages this month.

 

How exactly are charges for pages exceeding 300 calculated please? Your automated response on chat merely stated ' affordable rates', but I'd like more detail on this.

 

Thanks.

3 REPLIES 3

‎05-10-2020 02:23 PM

HP Recommended

See HP's page here. For the 300 page per month plan in the UK the charges for overage are £1 per 20 pages of overage.  If you use over 300 pages but less than 320 the extra pages will be rolled over to the next month.  For example, if you print 301 pages in the printing period you would be charged £1 and the next month you would have 319 pages.

 

Unused pages can be rolled over up to two months maximum.  For example, if you only use 100 pages one month the unused 200 pages would be available the next month as long as you have an active account.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎05-11-2020 02:25 AM

HP Recommended

Thank you for the explanation.

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‎05-14-2020 11:32 AM

HP Recommended

If your question has been resolved please mark the answer as "Accept as solution".  This will help others with the same issue find the answer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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