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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
Envy 7640
Microsoft Windows 10 (64-bit)

When not printing does the pages go into the rolled over count?

If that to happen it haven't done that.

Does it do that when getting to end of 300 page count and it does the rolled over count?

 

It showes 0 of 900 for rolled over.

 

I have 300 page plan.

1 REPLY 1
HP Recommended

@Emery25, Welcome to the HP Support Community! I’m here to help.

 

If you do not use all your plan pages in a month, the unused pages will be kept in your account as rollover pages. You can continue to roll over up to three times the number of pages in your monthly plan (for example, you can roll over up to 900 pages if you are enrolled in a 300 page plan).

 

If you have printed all of the pages in your plan and you have used all of your rollover pages, you can still easily print additional pages. Additional pages are available in sets of 10-15 pages, depending on your plan, for only $1.99 per set.

As long as your printer is connected to the internet, we will send you an email to remind you when you are near printing all of the pages in your plan. You can easily change your monthly plan by logging in at hpinstantink.com/users/signin and clicking Change Plan. Since you can choose to make a plan upgrade effective immediately, you can choose to upgrade your plan rather than purchasing additional pages.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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