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HP Recommended
LaserJet P1102w
Microsoft Windows 10 (64-bit)

I can only install my P1102w to print by USB.  I got a new router after the old one died, and I cannot get this printer to work wirelessly now.

 

When I run the installation program, it dies after I select "Configure to print over the Wireless Network".  Installing through Windows fails as well.  I have reset the printer, this did not work either.  I haven't even gotten as far as configuring it to work with my router.  Nothing works.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello@PaintItBlack,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in fixing the wireless issue on your printer. I will definitely help you.

 

I have found some useful steps which ideally helps you fix the issue.

I request you to execute the steps and check if that helps you print wirelessly.

 

http://hp.care/2fhhF5I

 

Hope that fixes your issue. Let me know for more.

 

Resolv_S

 

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

View solution in original post

2 REPLIES 2
HP Recommended

Hello@PaintItBlack,

 

Welcome to the HP Forums!

 

I have read your post and understand that you need assistance in fixing the wireless issue on your printer. I will definitely help you.

 

I have found some useful steps which ideally helps you fix the issue.

I request you to execute the steps and check if that helps you print wirelessly.

 

http://hp.care/2fhhF5I

 

Hope that fixes your issue. Let me know for more.

 

Resolv_S

 

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

 

Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

HP Recommended

Using the WPS setup on the printer and router instantly fixed the issue.  I simply held the WIFI button on the printer for two seconds then pressed the WPS button the printer.  Thank you Resolv_S and HP for your support!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.