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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- HP laser Jet Pro MFP M477fdw will no longer allow auto duple...
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11-14-2019 11:22 AM
After upgrading to Windows 10 I am no longer able to set to Auto Duplex. the only choice seems to be manual. How do I resolve this?
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Accepted Solutions
11-14-2019 03:14 PM
Make sure that the duplex feature is set to installed on the printer driver options. On your PC, go to control panel>devices and printers. Right click on your printer icon and select printer properties. Under Device Settings look for installable options and make sure that it shows that the duplex unit is installed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-14-2019 03:14 PM
Make sure that the duplex feature is set to installed on the printer driver options. On your PC, go to control panel>devices and printers. Right click on your printer icon and select printer properties. Under Device Settings look for installable options and make sure that it shows that the duplex unit is installed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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